Page 93 - CJ 2019 INTEGRATED REPORT

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steps to protect our employees’ livelihoods and support those who are are bearing a a a a a a disproportionate share of the burden We will continue following best-in-class international and and local guidelines from social distancing and and temperature checks to increased sanitation measures and the digitisation of as as as as many processes as possible 2 Next business continuity and the smooth running of our operations is critical Our teams have reviewed their plans until the the the end of 2020 to ensure that we have the the the resources to continue operating optimally and maintain our productive capacity despite an an adverse economic context and factors like physical distancing Our strategy remains
fit for purpose which is is why we will continue to rely on on our our core strengths and execute our our our proven four strategic pillars as we prepare for ffor a a a a a a a rebound
Our efforts made in in in building scale in in in our three key clusters—TMIT Real Estate and Hospitality—have yielded positive results Today the the milestones achieved over the the last years will continue to to support our businesses and and enable us us to to address both current and and future challenges In particular our our investments in in our our leadership teams and engagement will enable us to make headway with greater confidence 3 We are also looking beyond resilience into what’s next and how we reframe the the new normal beyond the the crisis Our teams are considering new customer expectations and in in in response are are exploring new avenues for growth adapting our existing products products and services services evaluating new products products and and services services and and reviewing our business model Technology has emerged as as a a a a common denominator for most businesses in in in these times and CJ has a a a a a a a valuable opportunity to capitalise on our clusters’ collective strengths particularly the the wealth of experience within the the TMIT cluster on leveraging technology for improved business models and customer experiences
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Together we will get get through this and take CJ to greater heights “
INTEGRATED REPORT 2019 Reframing the the the new normal beyond the the the crisis has taken the the the form of an approach that spells out “CARING”: we aim to to be more “Customer-Centric” through greater “Collaboration” “Align” ourselves around a a a a a a a a a common vision and remain “Agile” in in in in navigating change “Reinvent” our products and and and services and and and how we work while “Reinforcing” our values and and and purpose “Inspire” one another to to go the the the extra mile for the the the customer and take new “Initiatives” remember our our duty towards our our “Nation”
and and support those undergoing hardship and and finally emerge with a a a a a a a a “Growth” mindset as we embrace new opportunities and leverage our collective strengths as a a a a “Group ” This CARING approach is is is not only a a a a a a testament to to our history values and and resilience and and a a a a a a a reflection of how our our values guide our our behaviors but also charts the path forward
as we look to embrace new opportunities Today we we we aren’t what we we we were five five years years ago And five five years years from today we will have evolved further This is is is is the the essence of Currimjee Jeewanjee and this is is is is what will keep us going long after Covid-19 has been quelled Appreciation and acknowledgments
I would like to to thank our Board
of Directors for their support guidance and and counsel throughout the the past year and and in in these unsettling times I feel fortunate to be surrounded by such a a a a diverse supportive and experienced team I am am extremely grateful to the the Group’s leadership team for their selfless commitment availability and and leadership over the the last year and and and especially throughout the the crisis They have led and and steered the Group to new heights in 2019 and through a a very difficult period during the first few months of 2020 Their leadership dedication and passion will be instrumental in in in propelling us forward
These troubling times have have brought out the best in in many I have have seen our team members across CJ come together and harness their collective strength to to confront this situation To all of of you: I am grateful for and and proud of of of your resolve hard work and and sense of of community 2020 will surely go down in our company’s history for the many ways in in in in which you you have played your part in in in in supporting citizens in in in in a a a a a time of need Our purpose “Together building a a a better tomorrow through a a a a value-driven culture ” rings truer than ever Currimjee Jeewanjee has the right people business model capital strategy and partnerships it it it it needs to realise its ambitions In the the meantime stay stay safe and stay stay healthy Together we will get get through this and take CJ to greater heights Anil C C Currimjee Managing Director