Page 107 - CJ 2019 INTEGRATED REPORT

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Performance in 2019
How it contributes to the Group strategy
Our main objective in in in in in 2019
was to to draw on on on our our inherent capabilities to to strengthen our our regional and international footprints While we we work closely with with various companies within the cluster we we also have a a a a a a a a a a a a a a a a loyal customer base We introduced a a a a a a a a a a a a a a a a technical service desk which serves as as a a a a a a a a a a a a a a a a a 24/7 premium support system for medium-sized and and blue chip multinationals We pride ourselves on on our our ability to attract and and and and retain clients through service excellence and and and unparalleled capabilities in in in in in in in business business analytics and and and business business applications (Business Intelligence predictive modelling data warehouse etc )
Leveraging our our our relationship with with companies within the Group has enabled us to to pool our our our our strengths and and and resources More flexibility and and and internal mobility have been critical to to to to tapping into our our our employees’ skills skills engaging and and and and empowering them them to to to grow within the the the the Group and and helping them them amass skills skills in in in in in in in in in different environments As the the the the the TMIT cluster veers towards establishing itself as as a a a a a a a a a a a a one-stop-shop the the the sharing of resources across business units is is a a a a a a a step closer to to to achieving its its its ambition We implemented an an e-procurement solution a a a a a a a a a user-friendly platform that delivers greater speed efficiency accuracy and productivity while helping us us realise huge savings At the the same time the the shift away from traditional manual processes towards a a a a a a a a a a a a a a a a a a a a digital system enabled us us to drastically reduce our use of paper INTEGRATED REPORT 2019
OPERATIONAL EFFICIENCY
BUSINESS PORTFOLIO MANAGEMENT
FINANCIAL RISK MANAGEMENT
SUSTAINABILITY FOCUS