Page 34 - CJ 2019 INTEGRATED REPORT

32 value HOW WE CREATE
OPERATIONAL EFFICIENCY
Build organisational strength and achieve operational excellence
• Build a a a a a a united team with a a a a a a common vision integrated thinking and and high engagement levels through robust HR policies and and communication
• Improve the efficiency of corporate functions and implement a a a a a Group-wide shared services programme
• Accelerate the digitisation of our processes
• Improve the the customer experience through the the development of a Group-wide customer-centric culture
BUSINESS PORTFOLIO MANAGEMENT
Diversify our business portfolio and invest for future growth
• Address disruption in in the telecom and media industries through a a a a convergence strategy the development of new product segments and and and services and and and by leveraging our existing infrastructure and and and capabilities
• Build a a a a a new income stream through a a a a a phased development of our Hospitality segment • Scale our Real Estate portfolio and improve yield through a a a a a a a a a more focused asset management strategy CURRIMJEE JEEWANJEE AND COMPANY LIMITED