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Response To Risks Strategies Impacted*
Risk rating
Capital(s) impacted
• Continuous monitoring of our IT infrastructure & Cloud environment • Yearly drills and assessment of disaster recovery facilities • Secured and controlled access to IT resources • Regular awareness programmes carried out on on information security issues • External and internal IT audit (including yearly pen tests) • Implementation of a a a robust cybersecurity framework • Network redundancy alternatives in place • A state-of-the-art data centre is is present for any disaster recovery requirements • We are working towards obtaining the ISO 27001 certifification on on on Information Security Medium
• Strong governance structure in place that provides assurance on on legal and regulatory compliance • The Group has an an an in-house legal resource and and also works closely with reputable law fifirms fifirms and and other professional fifirms • Strong corporate culture of respecting and and complying with all legal and regulatory requirements Low
• Implementation of a a a a formal recruitment policy with clear guidelines • A yearly employee engagement survey is is carried out and actions arising therefrom are being closely monitored • New HR policies have been defifined pertaining to amongst others flflexible working arrangements diversity and inclusion • Implementation of a a a a a formal Talent Development programme • Creation and implementation of a a a a a a a a formal Performance Management System • Implementation of an an approved succesion planning system • Salary benchmarking exercise conducted every 3 years to ensure alignment with best market practices • Implementation of leadership development development initiatives through coaching plans plans and individual development development plans plans • Continuous investment to improve the the work environment and therefore increase employee engagement • Creation of an HR committee at at at the Board level which meets at at defifined intervals RELATIONSHIP
Low
FINANCIAL HUMAN
INTELLECTUAL
MANUFACTURED
SOCIAL & NATURAL
INTEGRATED REPORT 2019