Page 38 - CJ 2019 INTEGRATED REPORT

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INPUTS - - OUR OUR VALUE-CREATING USING OUR OUR SIX CAPITALS TO CREATE VALUE VALUE ACTIVITIES
TMIT BUSINESS MODEL
Financial capital
• Equity: Rs Rs Rs Rs 1 1 1 1 1 269M (2018: (2018: Rs Rs Rs Rs 1 1 1 1 1 227M)
• Net debt: Rs Rs Rs Rs 1 1 1 1 1 243M (2018: (2018: Rs Rs Rs Rs 530M)
Human capital
• 574 engaged employees (including 41 managers) • Investment in in in in in training: 10 698 hours and Rs 7 7 5M
Intellectual capital
• Emtel: ISO27001:2013 (Data Centre) ISO9001:2015
• MCV: ISO ISO 9001: 2015
certified
• Our brands: Emtel Airbox Canal + Play
• Robust governance systems and and and processes that foster
innovation and growth
• Telecom operating license license at at at at Emtel and and broadcasting
licenses at at MCV • Certified Technical Specialists
• Exclusive Hoist Group Partner Partner for the Indian Ocean
• HPE Aruba Silver Network Specialist Partner Partner Relationship capital
• Long-term relationships with our our our stakeholders (made up up of our our our our partners—Airtel Canal + Zee and Hoist Group—our customers industry operators our our our suppliers regulators investors and and the community at at at large) based on trust and and transparency
• Subscribers (mobile Internet and and Pay TV): 835 160 (2018: 795 754)
• 2 2 2 2 2 2 857 business customers (2018: (2018: 2 2 2 2 2 2 228)
• 41 showrooms (2018: (2018: 40)
• Our distributors: 21 (2018: (2018: 23)
Manufactured capital
• Regularly upgraded and and well-maintained infrastructure assets and and broadcasting
systems • 2 submarine cables (including METISS)
• 7 satellite transponders (36MHz each)
• Domestic fibre: 349 km
• 1 1 world-class Tier-3 Data Centre and and Disaster Recovery
• Network sites (2G/3G/4G and and soon 5G): 419
• PPE: Rs Rs Rs 3 3 247M (2018: (2018: Rs Rs Rs 2 2 2 2 2 884M)
• Capex additions: Rs Rs Rs Rs 1 1 1 086M (2018: (2018: Rs Rs Rs Rs 838M)
Social and Natural capital
• Continuous endeavours to reduce energy consumption and preserve natural resources
• Ongoing partnerships with reputable NGOs to advance our communities
• Electricity used (MW): 2 2 2 2 2 2 2 547 (2018: (2018: 2 2 2 2 2 2 2 700)
• Fuel/Diesel (litres): 214 988 (2018: (2018: (2018: 220 688)
• CSR expenditure: Rs Rs 23M (2018: (2018: Rs Rs 19
5M)
• 4 bands of spectrum assets (900MHz 1800MHz 2100MHz 2600MHz) for EMTEL
CURRIMJEE JEEWANJEE AND COMPANY LIMITED
• In line with CJ’s strategy we diversified our range of products penetrated the B2B market reinforced our position in in the B2C market and introduced
new services Our TMIT business model is evolving along with changing customer habits and technological advances • Investment in the upgrade of our technical infrastructure and ongoing efforts to stay ahead
of the technological curve to ensure the monetisation of our IT investments • Strengthening our connectivity beyond Mauritius and our collaboration with other telecom players in the Indian Ocean
• Growing our subscriber base by offering value-added products and services as as well as as exclusive premium content with the aim of driving user adoption of our non- traditional products • Investment in in digital innovation and and customer-facing assets and and systems to provide a a seamless customer experience across all channels • Leveraging our investment in our Data Centre to seize opportunities in the B2B segment in the areas of managed services cloud and security offerings • Improving organisational and operational effectiveness through a a more flexible structure greater synergies between business units and shared services in relevant areas across the cluster
This in turn leads to the cluster-wide sharing of knowledge and skills